Commercial Carpeting Services – Interview with Gary Inwood

Published On: December 21st, 2017

We recently had a chat with our General Store Manager Gary Inwood about our commercial services. We explored interesting locations we’ve provided flooring for as well as the challenges of commercial over domestic projects.

Q: What interesting or unusual places have you provided carpeting or flooring for?

We’ve been fortunate enough to provide flooring for a diverse range of interesting locales. A couple of the most well known include Highclere Castle which is famously the filming location for Downton Abbey.

We provided high quality carpets throughout their many rooms and corridors. We also installed high quality vinyl flooring in the kitchen and pantry.

Another well known location is Welford House which famously provides the backdrop for the Great British Bake Off which is filmed in Welford Park. There we provided carpets and vinyl flooring to suit their needs.

We also provided our commercial flooring services to Englefield House which was used to film the BBC’s Great Expectations.

Q: What types of commercial flooring do you offer and who are your leading brands?

We have a large range of high quality flooring suitable for commercial use. We provide carpets from top brands such as Wilton and Axminster in addition to heavy duty slip resistant vinyl which is often required in commercial settings.

Other leading brands include Forbo, Heckmondwike, Polyflor and Joseph, Hamilton & Seaton (JHS).

We also provide additional solutions in the form of trims or dance floors that use luxury vinyl tiles.

Q: What challenges do you face with commercial flooring?

Whilst in parts, commercial flooring is very similar to domestic there are some unique challenges in providing commercial properties with flooring. Through our vast experience and knowledgeable fitters we have overcome these challenges to provide seamless and pain free flooring installation for commercial settings.

The main hurdle we’ve become experts at overcoming is the amount and scale of preparation required in an commercial setting.

Logistics can oftentimes be tricky and require a great deal of planning to enable fitters to install the necessary flooring in potentially busy settings that require contents to be emptied or regular working hours to be navigated.

There can often be times where a high degree of preparation is required such as damp proofing and leveling work to be carried out.

As with modern requirements and regulations risk assessment and method statements also need to be conducted to show safe and methodical practices are employed for carrying out any commercial work.

Q: How does commercial flooring service differ to domestic?

By and large domestic and commercial flooring provision is actually very similar in nature.

Both require the required area to be measured up accurately and estimates provided. Samples are then often provided to help pick the right flooring solution for the location and client’s needs.

The main difference is that with commercial there are quite often more demanding logistics to be taken into account and worked out prior to installation.

Q: What sectors do you provide commercial flooring for?

We are involved in a diverse range of sectors and have provided flooring solutions for a variety of different locales.

These include large estate properties, schools and pubs. We also often provide our services to healthcare buildings such as doctors, dentists and nursing homes.

Where We Offer Carpet Fitting

Our team is available in many counties including Berkshire, Hampshire, Surrey, Buckinghamshire, Oxfordshire, Wiltshire and the outskirts of South West London (we do cover London and the whole of the South East of England depending on the scale of the project). Some of these areas include towns such as Banstead, Elmbridge, Epsom, Ewell, Guildford, Mole Valley, Newbury, Reigate, Runnymeade, Spelthorne, Surrey Heath, Tandridge, Waverley, Winchester and Woking. We have been established for over 50 years providing Carpet Fitting.

Main Coverage Area

Downs Carpets & Beds have a fantastic team of carpet fitters working alongside our in-store teams. Get in touch for a quote or visit one of our stores below for more information.

Customer Stories

Once an order is complete we always encourage customer feedback. Here’s a selection of different projects and customer comments.

Customer Stories
Flooring for complete house

We have used Downs in the past and once again the salesperson was very helpful, answering all my queries. The fitter was equally helpful and able to give knowledgeable advice for a future product. I highly recommend Downs as a local business.

Marian G
Marian G
Customer Stories
Carpet order

From the first enquiry to the fitting of the new carpet, we were warmly welcomed by friendly staff, which helped to make our choice and decisions easy. Carpet came much sooner that originally told but that was great as it meant we could get on with the other changes in the particular room. Many thanks for an excellent service.

Richard M
Richard M
Customer Stories
Kitchen/diner

Customer service is top notch. We have used CMS for all of our flooring requirements to date and will continue to do so throughout the renovation of our house.

Vicky B
Vicky B
Customer Stories
Bedroom carpets

The sales team were really efficient and helpful, taking into consideration our requirements. The fitters worked well, efficiently and cleared up afterwards a real blessing. The choice of flooring was great and the prices very competitive. Recommend CMS carpets and would use them again. Thank you.

Karen P
Karen P

The Downs Difference

At Downs Carpets & Beds, we stay true to our original core values. Take a look at why our customers choose us for their beds and carpets time and time again.

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Our bespoke service

  • Design consultation: Working collaboratively with you, your designer helps you select the right products.

  • Technical consultation: We will conduct a technical survey, checking all measurements and any unusual angles.

  • Supplying the product: Your chosen product will be ordered and delivered to you in the time frames discussed.

  • Professional Installation: Our expert installers precision fits your product for an exceptional finish.

What Our Customers Say

Andrew Thomson
Andrew Thomson
2023-11-25
Downs were brilliant, we will be back next time we need a carpet. We got three new carpets all supplied and fitted by Downs. When the sitting room carpet turned out to be supplied too short (a manufacturer's fault) they sorted out the problem in 2 days. Simon was also very patient when we kept having to delay the fitting date due to various headaches with the bedroom renovation. Thank you to Simon for all his help and patience during the delayed building work.
A J
A J
2023-11-16
I can highly recommend Downs Carpets and Beds and will using again for our upcoming renovations. Special thanks to Adrian in store, also Gavin and Steve who did a great job fitting.
Nicky Lewendon
Nicky Lewendon
2023-11-12
Great service, Excellent carpet fitter, I would highly recommend.
Mike
Mike
2023-11-08
Cannot fault Downs or their fitters. Special thanks to Simon who has been our contact. We've had all bar one our whole bungalow brought and fitted through Downs. Price is reasonable, lots of range and no sales pitch. Very knowledgeable too. Thank you.
Sarah Fox
Sarah Fox
2023-11-07
Excellent service from start to finish. Knowledgeable staff gave brilliant advice on my choice of carpet, were very competitive against independent carpet suppliers and the fitters did a great job.
Sinead Dowling
Sinead Dowling
2023-11-06
Brilliant customer service and delivery service plus excellent comfortable bed and good value too
Jason Owen
Jason Owen
2023-11-06
We had the carpet stairs replaced. Great quality carpet. The fitter were very professional and fitted the carpet quickly.
Valerie Walker
Valerie Walker
2023-11-06
Really helpful and welcoming the minute we walked in. And the fitters made an excellent job of the bathroom and kitchen,and now the conservatory will be done. Thank you Downs of Newbury, highly recommended to anybody who is thinking of carpeting or flooring.
David Glare
David Glare
2023-11-06
Always efficient service from Downs carpets, thanks .
Amanda Dobbs
Amanda Dobbs
2023-11-04
We had an excellent experience here today. The salesman was knowledgeable and very kind. There's a huge selection to choose from as well.